Version 2026-09-28 · Effective 29 September 2026
Boardly uses artificial intelligence to take briefs, understand candidates and find the right people for each role. This statement explains where we use it, what people at Boardly still do themselves, and the choices you have.
The key points
Veronica is an AI, not a person. She is Boardly’s voice agent. Calls with her are transcribed as you speak, not recorded, and only after you agree on the screen before the call.
Calls with Veronica are optional. Candidates can be matched without one, and companies can speak to our team instead.
AI ranks candidates. People decide. People at Boardly review every shortlist before a company sees it, and the company decides whom to meet and appoint.
You can ask for a person to look again at anything our AI has done that affects you.
Anthropic, which provides the AI that reads CVs and runs our matching, does not train its models on data we send it.
1. What this statement covers
1.1 This statement applies to everyone who uses Boardly: candidates, and the founders and colleagues who use Boardly for a company. It sits alongside our Privacy Policy, which explains the lawful basis for each thing we do with personal data.
1.2 When you tick the box about AI at sign-up, you confirm that you have read this statement. That tick is not the legal basis for our use of AI: our Privacy Policy sets out the basis for each use. The one thing we ask your consent for is transcribing a call with Veronica, and we ask for it on the screen before every call.
2. Calls with Veronica
2.1 What Veronica is. Veronica is Boardly’s AI voice agent. She holds a spoken conversation with you in your browser. Her voice is computer-generated, and what she says is produced by an AI language model working from instructions we have written and from information we already hold about you or your company, such as your LinkedIn profile or company website.
2.2 The technology. Veronica runs on Vapi, a voice platform. Vapi connects the call, Deepgram converts speech to text, a language model from OpenAI produces Veronica’s replies, and a voice provider (Vapi’s own voices or ElevenLabs) turns them into speech. These providers process the call on our behalf.
2.3 Your agreement. Before every call, a screen tells you that Veronica will transcribe the conversation. The call starts only when you confirm. We keep a record of your agreement, with the date and time.
2.4 It is optional. Candidates can join Boardly and be matched to roles without a call, although a call usually helps us understand what you are looking for. Companies can choose a call with our team instead.
2.5 What happens to the call.
(a) Since 29 September 2026 the audio is not recorded: it is used only to run the call. Vapi holds recordings of earlier calls, not our own systems, and we plan to have them deleted. Vapi also keeps a copy of the transcript in its record of each call. We are arranging with Vapi for these records to be deleted within 60 days of each call.
(b) We receive and keep a written transcript.
(c) For candidates, our AI uses the transcript to draft parts of your profile and Board CV, to identify what you are looking for, and to note where answers were unclear so that our team can follow up. Those notes are not shown to companies. You can ask to see them.
(d) For companies, our AI uses the transcript to draft your brief, which you then review and edit.
2.6 Companies never receive a candidate’s full call transcript, and candidates never receive a company’s.
3. AI that reads and writes
3.1 We use AI models from Anthropic (Claude) to:
(a) read a candidate’s CV and LinkedIn profile and turn them into a structured career history;
(b) draft a candidate’s Board CV, which the candidate can review and edit;
(c) turn a company’s call, or our team’s notes of a call, into a written brief, which the company reviews and approves before anything happens with it; and
(d) help us sort replies to our emails, after we have removed contact details from them.
3.2 AI can make mistakes. Please check anything we have drafted for you and correct it. We will fix anything that is wrong as soon as you tell us.
4. How matching works
4.1 When a company approves its brief, our matching looks for the best candidates in our network in two steps.
(a) Filters. Automatic filters set aside candidates who cannot fit the brief: for example, whose profile is not complete enough to assess, who are not open to that type of role, or who are not in or willing to work in the right location.
(b) Ranking. An AI model compares each remaining candidate’s profile with the brief and scores how well they fit. It is instructed to disregard any requirement in a brief that targets a protected characteristic, such as age, sex, race, religion, disability or sexual orientation, or that stands in for one, and not to assess candidates against it. We take the ten highest-scoring candidates, and show the next four as further options.
4.2 People review every shortlist. Before a company sees a shortlist, a person at Boardly reviews it and decides whether to release it. The company then decides whom to be introduced to, whom to meet and whom to appoint. Boardly never decides who is appointed.
4.3 What companies see. Once we release a shortlist, the company sees each candidate’s profile without their name or employers. When it reveals the shortlist, it sees each candidate’s name, professional profile and the reasons our matching gives for the fit. Colleagues it invites to review the shortlist see profiles without names. Match scores are not shown to companies.
5. Your rights when AI is involved
5.1 We do not make any decision about whether someone is hired solely by automated means. But our automatic filters can set a candidate aside for a role before any person looks at it, and the ranking decides who a company sees, so we give candidates the safeguards the law requires for automated decisions. You can:
(a) ask us which roles you have been considered for, whether you were put forward, and why;
(b) tell us anything you think we should take into account;
(c) ask a person at Boardly to review your case; and
(d) challenge the outcome.
5.2 Email hello@joinboardly.com to do any of these. We will reply within one month.
6. Your data and our AI providers
6.1 Our AI providers process data on our instructions and under written agreements with us. Anthropic does not use data sent through its commercial service to train its models. Our full list of providers, and where they process data, is in our Privacy Policy.
6.2 Most of our AI providers are in the United States. Our Privacy Policy explains how we protect data sent outside the UK.
7. Changing your mind
7.1 You can withdraw your agreement at any time. Email hello@joinboardly.com and we will delete the transcript of your call and have Vapi delete its records of it. This does not affect anything we did before you withdrew.
7.2 If you are a candidate, you can stay a member of Boardly without a call. We will match you on your CV and profile. If you do not want AI to be used on your data at all, we cannot provide our matching service to you, and we will close your account and delete your data on request, except the records the law requires us to keep (see our Privacy Policy).
8. Contact
For any question about how we use AI, email hello@joinboardly.com.
Boardly Limited, company number 15136616. Registered office: 1st Floor, Gallery Court, 28 Arcadia Avenue, London N3 2FG.